Course Platform

Time of the course: Mondays 11:45-13:15 and Thursdays 16:00-17:30, Room B014

This course builds on English language skills developed in earlier studies, with a focus on the development of strategies for ongoing independent learning. With the help of project management tools will have the opportunity to
1.) create your own personal improvement plan,
2.) design and manage a group project and
3.) investigate your options and plan the next steps in your internationalisation.

On this course, students develop self-confidence in typical situations in an English workplace (e.g. giving short presentations about their projects and taking part in and chairing meetings). Furthermore, they should enhance their sensitivity to different cultural situations. As communication skills have to be developed, the focus will be on interactive teaching methods to give students the chance to improve listening comprehension and speaking performance. The students choose their own projects for the course at the beginning and during the semester. 

Lecturers: Dr. Rozana Bela and Dr. Laurent Borgmann

Time of the course: Mondays 10:00-11:30 and Thursdays 17:45-19:15 in B014

This course is designed to train students to perceive and respond to cultural differences. Students will develop both culture-general and culture-specific intercultural competence, with a focus on preparing for visits abroad. The course will provide theoretical insights into different working styles, perceptions of time, religions, and education styles, which will be applied in exercises and concrete simulations involving active interaction with participants from multiple cultures, where possible.

Lecturers: Dr. John Whiteoak and Dr. Laurent Borgmann

Time of the course: Mondays 16:00-19:15, Room B014

This course is designed to develop students' skills and knowledge in the fields of marketing communication and intercultural/interdisciplinary competencies. Students will work collaboratively with peers from different countries/universities and academic disciplines to enhance their professional development, with a focus on intercultural marketing communication. The course will cover subjects such as project management, market research, consumer insights, and creative concept generation for an "International Experience." Through this course, students will gain insight into the challenges faced by multinational as well as small and medium-sized businesses.

Lecturers: Dr. John Whiteoak and Dr. Laurent Borgmann

Time of the course: Wednesdays 16:00-19:15, Room B014

Lecturer: Dr. Victor Anandkumar

Time of the course: Mondays 11:45-13:15 and Wednesdays 14:15-15:45 in A013*

First Class: 20 November

Last Class: 20 December

* IMPORTANT!

• on 27 November (Monday, 11:45-13:15) your class will be taking place in room E103 (next to Audimax)
• on 29 November (Wednesday, 14:15-15:45) your class will be taking place in room G101-102 (New building)
• on 06 December (Wednesday, 14:15-15:45) your class will be taking place in room G101-102 (New building)
• on 13 December (Wednesday, 14:15-15:45) your class will be taking place in room G101-102 (New building)

This course is an intensive weekend seminar and takes place from 3rd till 5th November.

This seminar allows students and colleagues to put into practice their intercultural knowledge with students and lecturers from different cultures, nationalities, and countries and to continue this practice in their everyday lives. Students and lecturers acquire the ability to find cooperative and friendly responses to intercultural challenges. This seminar assists in improving participants’ empathy, tolerance, cultural intelligence, and accounts for significant personal change. By promoting cultural awareness in education, students are able to understand and improve their problem-solving skills, work productivity, and acquire better cross-culture understanding.

First Half of the Semester - Online,  from 3 April - 05  May, Mondays 17:45 - 19:15 (Dutch time) Zoom link: https://zoom.us/my/borgmann
This course is designed to create a "virtual learning communitiy" of students and lecturers from Breda, Izmir, Porto and Remagen and provide participants with theoretical knowledge and practical experience in the fields of intercultural project management and marketing communication. The course will consist of two parts: an online preparatory course for all and a face-to-face intensive seminar for selected students in Izmir.
The preparatory course will be held online from 03 April to 05 May, with international meetings on Mondays from 17:45 to 19:15 (Dutch time) via Zoom. The online meetings will introduce students to the key concepts and theories in intercultural project management and marketing communication.
The intensive face-to-face seminar will take place in Izmir from 06 to 14 May, and will provide students with hands-on experience in intercultural project management and marketing communication. During the seminar, students will collaborate with peers from different countries/universities and from different academic disciplines to develop a campaign idea for an industry client, focusing on intercultural marketing communication. At the end of the seminar, students will pitch their campaign ideas to the industry client and receive extensive feedback. This process will enable students and lecturers to gain practical experience in working with intercultural teams, managing a project across cultures, and applying marketing communication principles in an intercultural context.

                                                                                     
Time of the course: Mondays 17:45 - 19:15  and Wednesdays 11:45 - 13:15, Room B014

This course is designed to develop students' skills and knowledge in the fields of marketing communication and intercultural/interdisciplinary competencies. Students will work collaboratively with peers from different countries/universities and academic disciplines to enhance their professional development, with a focus on intercultural marketing communication. The course will prepare students for an Intensive Program in Izmir, Turkey and cover subjects such as project management, market research, consumer insights, and creative concept generation for an "International Experience." Through this course, students will gain insight into the challenges faced by multinational as well as small and medium-sized businesses in Asian markets, with a particular emphasis on Turkey.

First Half Semester - until 16 May, Tuesdays 11:45 - 13:15 and Thursdays 17:45 - 19:15 in Room B 014

This course aims to provide students with an in-depth understanding of the diverse ideas and perspectives they are likely to encounter when conducting business in the Asian market. Cross-cultural comparisons will be made using examples from various Asian countries, with a particular focus on Turkey, but also Azerbaijan, Georgia, India, and  Bhutan. The course emphasizes the development of students' intercultural competence, enabling them to effectively perceive and navigate cultural differences when interacting with international partners from these Asian markets. The intercultural competence gained in the course is both "culture-specific" and "culture-general," with students practicing culture-specific "crash investigations" into selected Asian countries and contrasting their findings with European countries. The course will also provide students with theoretical insights into Asian working styles, perceptions of time, religions, and education styles, which will be applied in exercises and concrete simulations involving active interaction with participants from these diverse cultural backgrounds in the classroom. Ultimately, the course's insights into Asian cultures and perspectives will help students assess their own cultural backgrounds and provide them with guidance on how to conduct business successfully in Asia.

Whole Semester, Thursdays 16:00 - 17:30, Room B014 

This course is designed to train students to perceive and respond to cultural differences. Students will develop both culture-general and culture-specific intercultural competence, with a focus on preparing for visits abroad. The course will provide insights into different working styles, perceptions of time, religions, and education styles, which will be applied in exercises and concrete simulations involving active interaction with participants from multiple cultures, where possible.

Lecturer: Laurent Borgmann (with Guest Lecturers from Giorgia)
Mondays 11:45 - 13:15 in B 014

On the course "International Studies II" of the "Asia-Module" students will get an insight into ideas and perspectives which they are likely to meet when they enter the Asian market. As we are lucky to have guest lecturers from Georgia this semester, first half semester: Tamar Kbiladze; second half semester: Ucha Gogritchiani the examples chosen for cross-cultural comparisons will often be chosen from Giorgia but also from India and from Bhutan.  Students are trained to perceive cultural differences and act accordingly. The intercultural competence gained is both "culture-specific" (e.g. students will practice culture-specific "crash investigations" into some Asian countries and contrast their findings to European countries but also  "culture-general" as the differences will reveal "clusters" of typical and plannable bahaviour.  Students will gain theoretical insights into Asian working styles, different perceptions of time, different religions, and different education styles which will then be applied in exercises and in concrete simulations involving active interaction in the classroom if possible with participants from several different cultures. The insights into Asian cultures and perspectives will help students assess their own cultural backgrounds and give them guidance how to do business in Asia.

Time of the course: Mondays 17:45-19:15 

Students are trained to perceive cultural differences and act accordingly. The intercultural competence gained is both, "culture-general" and "culture-specific" (e.g. students will practice culture-specific country investigations in order to prepare for their visits abroad). Theoretical insights into different working styles, different perceptions of time, different religions, and different education styles are applied in exercises and in concrete simulations involving active interaction if possible with participants from several other cultures.

Time of the course - Wednesdays 11:45-13:15

This course builds on English language skills developed in the earlier studies, with a focus on the development of strategies for ongoing independent learning. You will have the opportunity to create a personal improvement plan, design and manage a group project and investigate your options for further internationalization. In this course, students develop self-confidence in typical situations in an English workplace (e.g. giving presentations and taking part in and chairing meetings). Furthermore, they should enhance their sensitivity to different cultural situations. As communication skills have to be developed, the focus will be on interactive teaching methods to give students the chance to improve listening comprehension and speaking performance. The students choose their own projects for the course at the beginning of the semester. 

Lecturer: Tamar Kbiladze 

Time of the course - Thursdays 16:00-19:15, last class 17 November

The aim is to engage students with the growing number of issues and phenomena which have arisen under the conditions of globalization. On the basis of current research papers, academic discourse and case studies, students will gain insight in the challenges faced by multinational as well as small and medium-sized businesses. The course will improve students’ awareness of the social and individual impact of global changes. It facilitates the development of international key competencies such as IT skills, presentation skills, active citizenship and team work ability. Students will carry out, present and document their own international project.
Business with Asian markets is no longer a phenomenon reserved to the big multinationals. Small and medium-sized companies and institutions need to reach out to Asia in order to remain competitive in their regional networks. In this course students will gain insights into processes of social and economic global transformation on different levels in Asia: the individual and family level, the company level as well as political and societal levels. 

Time of the course - Mondays 14:15-15:45 

This course builds on English language skills developed in the earlier studies, with a focus on the development of strategies for ongoing independent learning. You will have the opportunity to create a personal improvement plan, design and manage a group project and investigate your options for further internationalization. In this course, students develop self-confidence in typical situations in an English workplace (e.g. giving presentations and taking part in and chairing meetings). Furthermore, they should enhance their sensitivity to different cultural situations. As communication skills have to be developed, the focus will be on interactive teaching methods to give students the chance to improve listening comprehension and speaking performance. The students choose their own projects for the course at the beginning of the semester. 

Time of the course: Tuesdays 17.45-19.15  and Wednesdays 17:45-19:15

Students will set up a simulated company and communicate with institutions and individuals from different intercultural backgrounds via Zoom. The international project environment assisted by contact with international institutions and individuals will enable the participants to learn about the workings of a company as well as to practice dealing with international project partners in a near-realistic situation. Students will be able to put their intercultural knowledge into practice in real contact with foreign partners in the preparation of a project meeting.  

Time of the course: Thursday 14:15-15:45

Students are trained to perceive cultural differences and act accordingly. The intercultural competence gained is both, "culture-general" and "culture-specific" (e.g. students will practice culture-specific country investigations in order to prepare for their visits abroad). Theoretical insights into different working styles, different perceptions of time, different religions, and different education styles are applied in exercises and in concrete simulations involving active interaction if possible with participants from several other cultures.

Intensive Weekend Seminar,  03 - 05 December 2021at RheinAhrCampus in Remagen

“Sustainable Innovation”

 This seminar allows students and colleagues to put into practice their intercultural knowledge with students and lecturers from different cultures, nationalities, and countries and to continue this practice in their everyday lives. Students and lecturers acquire the ability to find co-operative and friendly responses to intercultural challenges. This seminar assists in improving participants’ empathy, tolerance, cultural intelligence, and accounts for significant personal change. By promoting cultural awareness in education, students are able to understand and improve their problem-solving skills, work productivity, and acquire better cross-culture understanding.

Dates: Friday: 14.00 – 19.00, Saturday: 11.30 – 18.00, Sunday: 10.00 – 14.30, Room D 125-126 (Friday 03.12.) Audimax (Saturday and Sunday 04.-05.12.

Time of the course: Tuesdays 16:00-17:30

Students are trained to perceive cultural differences and act accordingly. The intercultural competence gained is both "culture-general" and "culture-specific" (e.g. students will practice culture-specific "crash investigations" in order to prepare visits abroad). Theoretical insights into different working styles, different perceptions of time, different religions, and different education styles are applied in exercises and in concrete simulations involving active interaction if possible with participants from several other cultures.

Time of the course: Wednesdays 11:45-13:15  

The classes start in the week of 4th October.

This course builds on English language skills developed in an earlier study, with a focus on the development of strategies for ongoing independent learning. You will have the opportunity to create a personal improvement plan, design and manage a group project and investigate your options for further internationalisation.

Time of the course: First half semester - Mondays 14:15-15:45 / Second half-semester - Mondays 11:45-13:15 

This course builds on English language skills developed in an earlier study, with a focus on the development of strategies for ongoing independent learning. You will have the opportunity to create a personal improvement plan, design and manage a group project and investigate your options for further internationalization.

Time of the course: Tuesdays 17.45-19.15 

Time of the course: Thursdays 14:15-15:45

Students are trained to perceive cultural differences and act accordingly. The intercultural competence gained is both "culture-general" and "culture-specific" (e.g. students will practice culture-specific "crash investigations" in order to prepare visits abroad). Theoretical insights into different working styles, different perceptions of time, different religions, and different education styles are applied in exercises and in concrete simulations involving active interaction if possible with participants from several other cultures.

Time of the course: Tuesdays 16:00-17:30 

Students are trained to perceive cultural differences and act accordingly. The intercultural competence gained is both "culture-general" and "culture-specific" (e.g. students will practice culture-specific "crash investigations" in order to prepare visits abroad). Theoretical insights into different working styles, different perceptions of time, different religions, and different education styles are applied in exercises and in concrete simulations involving active interaction if possible with participants from several other cultures.

Time of the course: Thursdays 14:15-15:45

Students are trained to perceive cultural differences and act accordingly. The intercultural competence gained is both "culture-general" and "culture-specific" (e.g. students will practice culture-specific "crash investigations" in order to prepare visits abroad). Theoretical insights into different working styles, different perceptions of time, different religions, and different education styles are applied in exercises and in concrete simulations involving active interaction if possible with participants from several other cultures.

Time of the course: Wednesday 11:45-13:15 (Christopher)

This course builds on English language skills developed in earlier study, with a focus on the development of strategies for ongoing independent learning. You will have the opportunity to create a personal improvement plan, design and manage a group project and investigate your options for further internationalisation.

Time of the course: Tuesdays 16:00-17:30 (course assistant: Aytaj Aghayeva)

Students are trained to perceive cultural differences and act accordingly. The intercultural competence gained is both "culture-general" and "culture-specific" (e.g. students will practice culture-specific "crash investigations" in order to prepare visits abroad). Theoretical insights into different working styles, different perceptions of time, different religions, and different education styles are applied in exercises and in concrete simulations involving active interaction if possible with participants from several other cultures.

Time of the course: Tuesdays 17.45-19.15 (course assistants:)
Students will set up a simulated company and communicate with institutions and individuals from different intercultural backgrounds. The international project environment and contact with international institutions and individuals will enable the participants to learn about the workings of a company as well as to practice dealing with international project partners in a near-realistic situation. Students will be able to put their intercultural knowledge into practice in real contact with foreign partners in the preparation of a project meeting. The topic this semester will be about the Discomfort Zone of Study and Internship Abroad.

On this elective course BACHELOR students develop self-confidence in typical situations in an English workplace (e.g. giving presentations and taking part in and chairing meetings). Furthermore, they should enhance their sensitivity to different cultural situations. As communication skills have to be developed, the focus will be on interactive teaching methods to give students the chance to improve listening comprehension and speaking performance. The students choose their own subjects for the course at the beginning of the semester.

Time of the course: Tuesdays 17.45-19.15 (course assistants: Manoel)

Students will set up a simulated company and communicate with institutions and individuals from different intercultural backgrounds. The international project environment assisted by contact with international institutions and individuals will enable the participants to learn about the workings of a company as well as to practice dealing with international project partners in a near-realistic situation. Students will be able to put their intercultural knowledge into practice in real contact with foreign partners in the preparation of a project meeting. The topics this semester could be about the "Sharing Economy".

Time of the course: 1 SH Mondays 11:45-13:15 / 2 SH Mondays 14:15-15:45 (course assistant: Khanim and Marcelo)

On this elective course BACHELOR students develop self-confidence in typical situations in an English workplace (e.g. giving presentations and taking part in and chairing meetings). Furthermore, they should enhance their sensitivity to different cultural situations. As communication skills have to be developed, the focus will be on interactive teaching methods to give students the chance to improve listening comprehension and speaking performance. The students choose their own subjects for the course at the beginning of the semester.

Time of the course: Tuesdays 17.45-19.15 (course assistants: Rashad)
Students will set up a simulated company and communicate with institutions and individuals from different intercultural backgrounds. The international project environment and contact with international institutions and individuals will enable the participants to learn about the workings of a company as well as to practice dealing with international project partners in a near-realistic situation. Students will be able to put their intercultural knowledge into practice in real contact with foreign partners in the preparation of a project meeting. The topic this semester will be about the Discomfort Zone of Study and Internship Abroad.

Time of the course: Thursdays 11:45-13:15 (course assistants: Elene)

On this elective course BACHELOR students develop self-confidence in typical situations in an English workplace (e.g. giving presentations and taking part in and chairing meetings). Furthermore, they should enhance their sensitivity to different cultural situations. As communication skills have to be developed, the focus will be on interactive teaching methods to give students the chance to improve listening comprehension and speaking performance. The students choose their own subjects for the course at the beginning of the semester.

Time of the course: 1 SH Mondays 11:45-13:15 and Tuesdays 10:00-11:30 (course assistant: Selsela)

On this elective course BACHELOR students develop self-confidence in typical situations in an English workplace (e.g. giving presentations and taking part in and chairing meetings). Furthermore, they should enhance their sensitivity to different cultural situations. As communication skills have to be developed, the focus will be on interactive teaching methods to give students the chance to improve listening comprehension and speaking performance. The students choose their own subjects for the course at the beginning of the Semester.

Time of the course: 1 SH Wednesdays 11:45-13:15 and Thursdays 11:45-13:15 (course assistant: Teona)

On this elective course BACHELOR students develop self-confidence in typical situations in an English workplace (e.g. giving presentations and taking part in and chairing meetings). Furthermore, they should enhance their sensitivity to different cultural situations. As communication skills have to be developed, the focus will be on interactive teaching methods to give students the chance to improve listening comprehension and speaking performance. The students choose their own subjects for the course at the beginning of the Semester.

Time of the course: Mondays 17:45-19:15 (course assistant: Hari)

Students are trained to perceive cultural differences and act accordingly. The intercultural competence gained is both "culture-general" and "culture-specific" (e.g. students will practice culture-specific "crash investigations" in order to prepare visits abroad). Theoretical insights into different working styles, different perceptions of time, different religions, and different education styles are applied in exercises and in concrete simulations involving active interaction if possible with participants from several other cultures.

Time of the course: Wednesday 11:45-13:15 (Course Assistant: Asim Zaman-Pahlke)

On this elective course BACHELOR students develop self-confidence in typical situations in an English work place (e.g. giving presentations and taking part in and chairing meetings). Furthermore, they should enhance their sensitivity to different cultural situations. As communication skills have to be developed, the focus will be on interactive teaching methods to give students the chance to improve listening comprehension and speaking performance. The students choose their own subjects for the course at the beginning of the Semester.

Participants will build teams and create and manage their own clearly-defined projects. In the whole group participants will face the questions:
- “What are the client’s needs and how can I find them out and document them?”
- “How can we design and promote services?”
- “What is my role as a multiplier and how can mentoring skills facilitate this?”
- ”What prejudices can occur in international business and how to overcome ethical problems?”

Time of the course: Wednesdays 11:45-13:15 (course assistant: Mariana)

On this elective course BACHELOR students develop self-confidence in typical situations in an English work place (e.g. giving presentations and taking part in and chairing meetings). Furthermore, they should enhance their sensitivity to different cultural situations. As communication skills have to be developed, the focus will be on interactive teaching methods to give students the chance to improve listening comprehension and speaking performance. The students choose their own subjects for the course at the beginning of the semester.

Time of the course: Mondays 11:45-13:15 (course assistant: Zara)
On this elective course BACHELOR students develop self-confidence in typical situations in an English work place (e.g. giving presentations and taking part in and chairing meetings). Furthermore, they should enhance their sensitivity to different cultural situations. As communication skills have to be developed, the focus will be on interactive teaching methods to give students the chance to improve listening comprehension and speaking performance. The students choose their own subjects for the course at the beginning of the semester.

Timings of the course: Tuesdays, 17.45-19.15

Students will set up a simulated company and communicate with institutions and individuals in different countries. The international project environment will enable the participants to learn about the workings of a company as well as to practice dealing with international project partners in a near-realistic situation. Students will be able to put their intercultural knowledge into practice in real contact with foreign partners in the preparation of a project meeting.
The topic this semester will be decided by the students.

Timings of the course: Mondays, 17:45-19.15 

Students are trained to perceive cultural differences and act accordingly.The intercultural competence gained is both "culture-general" and "culture-specific" (e.g. students will practice culture-specific "crash investigations" in order to prepare visits abroad). Theoretical insights into different working styles, different perceptions of time, different religions, and different education styles are applied in exercises and in concrete simulations involving active interaction if possible with participants from several other cultures.

Time of the course: Tuesdays 17:45-19:15 (course assistant: Nicolas)

Students are trained to perceive cultural differences and act accordingly. The intercultural competence gained is both "culture-general" and "culture-specific" (e.g. students will practice culture-specific "crash investigations" in order to prepare visits abroad). Theoretical insights into different working styles, different perceptions of time, different religions, and different education styles are applied in exercises and in concrete simulations involving active interaction if possible with participants from several other cultures.

Time of the course: Wednesdays 11:45-13:15

On this elective course BACHELOR students develop self-confidence in typical situations in an English work place (e.g. giving presentations and taking part in and chairing meetings). Furthermore, they should enhance their sensitivity to different cultural situations. As communication skills have to be developed, the focus will be on interactive teaching methods to give students the chance to improve listening comprehension and speaking performance. The students choose their own subjects for the course at the beginning of the semester.

Time of the course: Mondays 11:45-13:15 (course assistant: Ana)
On this elective course BACHELOR students develop self-confidence in typical situations in an English work place (e.g. giving presentations and taking part in and chairing meetings). Furthermore, they should enhance their sensitivity to different cultural situations. As communication skills have to be developed, the focus will be on interactive teaching methods to give students the chance to improve listening comprehension and speaking performance. The students choose their own subjects for the course at the beginning of the semester.

Time of the course: Thursdays 14:15-15:45
On this elective course BACHELOR students develop self-confidence in typical situations in an English work place (e.g. giving presentations and taking part in and chairing meetings). Furthermore, they should enhance their sensitivity to different cultural situations. As communication skills have to be developed, the focus will be on interactive teaching methods to give students the chance to improve listening comprehension and speaking performance. The students choose their own subjects for the course at the beginning of the semester

Time of the course: Wednesdays 11:45-13:15

On this elective course BACHELOR students develop self-confidence in typical situations in an English work place (e.g. giving presentations and taking part in and chairing meetings). Furthermore, they should enhance their sensitivity to different cultural situations. As communication skills have to be developed, the focus will be on interactive teaching methods to give students the chance to improve listening comprehension and speaking performance. The students choose their own subjects for the course at the beginning of the semester.

Time of the course: Tuesdays 16.00-17.30
Students will set up a simulated company and communicate with institutions and individuals in different countries. The international project environment will enable the participants to learn about the workings of a company as well as to practice dealing with international project partners in a near-realistic situation. Students will be able to put their intercultural knowledge into practice in real contact with foreign partners in the preparation of a project meeting.
The topic this semester will be decided by the students.

Time of the course: Wednesdays 11:45-13:15
On this elective course BACHELOR students develop self-confidence in typical situations in an English work place (e.g. giving presentations and taking part in and chairing meetings). Furthermore, they should enhance their sensitivity to different cultural situations. As communication skills have to be developed, the focus will be on interactive teaching methods to give students the chance to improve listening comprehension and speaking performance. The students choose their own subjects for the course at the beginning of the semester.

Time of the course: Tuesdays 16.00-17.30
Students will set up a simulated company and communicate with institutions and individuals in different countries. The international project environment will enable the participants to learn about the workings of a company as well as to practice dealing with international project partners in a near-realistic situation. Students will be able to put their intercultural knowledge into practice in real contact with foreign partners in the preparation of a project meeting.
The topic this semester will be decided by the students.

Time of the course: Tuesdays 17.45-19.15
Students will set up a simulated company and communicate with institutions and individuals in different countries. The international project environment will enable the participants to learn about the workings of a company as well as to practice dealing with international project partners in a near-realistic situation. Students will be able to put their intercultural knowledge into practice in real contact with foreign partners in the preparation of a project meeting.
The topic this semester will be decided by the students.

Time of the course: Wednesdays 11:45-13:15
On this elective course BACHELOR students develop self-confidence in typical situations in an English work place (e.g. giving presentations and taking part in and chairing meetings). Furthermore, they should enhance their sensitivity to different cultural situations. As communication skills have to be developed, the focus will be on interactive teaching methods to give students the chance to improve listening comprehension and speaking performance. The students choose their own subjects for the course at the beginning of the semester.

Participants will build teams and create and manage their own clearly-defined projects. In the whole group participants will face the questions: - “What are the client’s needs and how can I find them out and document them?” - “How can we design and promote logistics services?” - “What is my role as a multiplier and how can mentoring skills facilitate this?” - ”What prejudices can occur in international business and how to overcome ethical problems?”